|Season 10, Episode 20|
|Air date||April 29, 2004|
|Written by||David Zabel|
|Directed by||Jonathan Kaplan|
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Abby Normal is the 20th episode of the 10th season of "E.R."
Still on her psych rotation, Abby treats a young mom having seizures caused by bad memories of losing a child eight years earlier. She later re-takes her board exams.
A grieving Kerry considers leaving town with Henry. Neela saves the life of one of her fellow researchers.
Kem returns to Chicago just in time for a Carter Foundation board meeting. Much to the chagrin of his father and other board members, Carter announces that the foundation's focus will be switching from arts and entertainment to medicine.
- Although in the opening credits, Sherry Stringfield does not appear in this episode.
- Jack (to Carter): Milicent dies, you run off half way around the world. Disappears for months. Only to come back like some sort of avenging angel with a pregnant African girl in tow.
- Carter: Her name is Kem.
- Jack: Are you back using drugs?
- Abby (to Jordan as she tries to get her to trust her): This is not about me.
- Jordan: You want me to tell you things, to trust you, but you don't have to say anything? Is that fair? Don't you trust me?
- Abby: OK. I can't follow through.
- Jordan: On what?
- Abby: On anything. Once something gets in my way, it's like a chemical reaction. I just shut down and I give up. I'm just looking for an excuse to stop, because in the end, it's easier to do that than to risk being hurt and disappointed again.
- Jordan: You mean with men?
- Abby: Men, my career, my family. Pick your poison.
- Dr. Nelson (to Abby): The perception of a psychiatrist, bed-side manner of an ER doc and the empathetic eyes of an overworked nurse.
- Abby: Oh yeah, I'm the whole package. All I have to do is actually pass my boards.